People forget.
Institutions shouldn't.
dhi keeps what your people said and wrote - who said it, when, and what it was about.
Six months later, when someone asks why, the answer is there with a name against it. And it surfaces conditions nobody asked about, in material nobody has time to read.
“The audit asks why you approved it on those terms. Nobody can find the answer.”
“The relationship manager left in March. So did everything she knew about the client.”
“A customer says they were told something on a call. The call happened. The record doesn’t.”
“You review two per cent of your calls, three days after they happened.”
Institutions should become wiser with time, not more forgetful.
We are building this for regulated industries, starting with banking and insurance in India. Four domain models written - banking, insurance, legal and healthcare - with complete pattern libraries. Live design partnerships in Indian banking.
Start with what your people already know.
Meetings on Zoom, Teams and GMeet, documents, email and messages — from the platforms and repositories you already use, under the access controls they already have. dhi keeps what was said and who said it, and surfaces what nobody noticed: a decision that stopped moving, a commitment nobody recorded, two teams who disagreed without knowing it.
Start with the calls you already make.
Outbound campaigns and inbound handling, built from your use case rather than a script someone wrote. You state the objective and the guidelines; the system generates the script and sample calls; your team approves before anything runs. Every call is observed and rated live, and a supervisor can take over mid-call.
An institution beginning with meetings and another beginning with calls are both deploying dhi.
Why that mattersWhere context carries consequences — Four industries, already understood.
A waiver granted three times, by three people who never knew about each other.
Credit decisions, exceptions, covenants and coverage. Twelve patterns dhi looks for.
A reserve revised four times, with nothing in the file explaining any of them.
Reserves, claims, underwriting and exceptions. Twelve patterns.
A matter that changed hands and left its reasoning behind.
Matters, undertakings, privilege and handovers. Eleven patterns.
A watch item raised at handover, and never mentioned again.
Handovers, care plans, discharge and escalation. Eleven patterns.
For the rooms that never touch a platform
Not all consequential conversations happen on a screen. For boardroom discussions, partner rooms, and physical committee chambers, the dhi Presence Device captures deliberations and answers questions aloud when addressed.
The software works without it — the dedicated hardware is optional and deployed only where physical in-room presence adds value.
- Physical presence with clear visible LED indicator ring (Present / Capturing).
- Hardware-level privacy with physical microphone disconnect.
- Speaks aloud when addressed by name: “dhi, what was our precedent?”
Clear boundaries are part of the product.
No automated decisions. Provides context; leaves authority with the human.
Never collapses conflicting viewpoints into false consensus.
Scope follows the org chart. Ethical walls follow the person across changes.
Links back to the speaker, timestamp, meeting, and verifiable source claims.
Institutions should become wiser with time, not more forgetful.
We are building this for regulated industries, starting with banking and insurance in India. Four domain models written - banking, insurance, legal and healthcare - with complete pattern libraries. Live design partnerships in Indian banking.
Start in shadow mode on one environment.
Choose one meeting environment on Teams/Zoom/Meet or one customer-call flow. dhi runs on your real data, works out who would have been reached, and delivers nothing until you say so.